Have you ever found yourself in the situation where you’re completely overwhelmed with all the work that surrounds you? At those times do you then you catch yourself complaining about the outside world “I wish my job wasn’t so demanding”, “I wish there wasn’t so much competition”, “I wish my team would just listen to me” etc. What can you do to get out of this mental trap?

Here’s the secret:  getting things working for you doesn’t start by changing the outside world at all, but by changing ourselves and how we perceive our work from within. To change the world or the people around us, we must change ourselves first and then the world around us will change too. Sounds too good to be true, doesn’t it?  Nevertheless, if you have some faith you might be pleasantly surprised.

The next time you find yourself paralyzed by the amount of work on your plate and you catch yourself complaining about it, try out the GTD Mind Sweep exercise, followed by processing each item

Step 1: The Mind Sweep

The first step in the GTD Mastering Workflow cycle is Collect. Take 5 mins out, and capture everything that has your attention. Here are some guidelines:

* Go for quantity not quality

* Don’t analyze or organize

* Write everything

* Write fast

Step 2: Processing

Once you’ve an objective look of all the items in front of you. Process each item by asking:

1. What is the successful outcome?

2. What is the next physical action?

This is what the result might look like:

Taking these two steps will give you an immediate sense of relief & a feeling of lightness.

What changed?

Nothing from the outside changed, neither the boss, the competition or the clients. All that changed was the way we are now looking at our work and defining what we want and the next steps to take.

Before performing the 2 steps each item that had our attention was an agreement to complete something that  we made with ourselves. Since these agreements were not being managed it was a cause of stress to us.

By collecting what has our attention and defining what needs to be done with it, we begin the process of managing these agreements.  By identifying and clarifying each of the agreements that had our attention, we’ve taken them from being overwhelming and distracting  agreements in our head, and instead we’ve taken an objective look at them & decided  what  next action each required.

Change from within

One of the beautiful aspects of GTD is that it doesn’t look to solve the problem from the outside, but rather focuses on change from within and how we perceive our work.

We agree that there is just one world in which we live and die. Yet this one world is different for each one of us because of how we perceive it. Internally our pictures of the world are different even though externally it is just one world.  Thus if we change the way we perceive our work, the world outside changes for us.

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When you start climbing up the GTD implementation ladder you begin collecting, processing and organizing every cool idea that you come across.   Pretty soon you have a huge list of projects together with an even more colossal list of next actions. It’s tempting to try and accomplish all of them; but what if you are @computer, @office and @call all at the same time?  Do you feel like you should be doing many of the tasks in each of your multiple lists simultaneously?   Suddenly you realize that you’re overwhelmed. Instead of eliminating this feeling from your life which is what GTD is supposed to do, it seems to have multiplied it instead!

So what do you do about it?
In one of the Teleseminars hosted on GTD Connect, a caller asked David this  same question, i.e. “David my lists just keep getting longer and longer, what do I do about it?” David, admitted that, this is a difficult issue to handle.

David Says:  “the trick is to keep getting better at being Okay when Not Doing something.”

Here are some tips that can help you do that:

- Learn the Limiting Criteria, and implement it ruthlessly. Be clear on which context you are in and how much time and energy you have and make decisions accordingly. If you have only 30 minutes and are feeling like burnt toast, you’re not likely to be in the mood to do some highly engaging task and would probably be okay with doing some fun, relaxing item from your Next Action list.

- Identify your goals and passions in life. Revisit the higher horizons frequently and see which of your projects and next actions are more aligned to it.

- We all have the same amount of time in a day, it’s maturing to the fact that there will always be some things that you can handle and some things that you can’t.

Here’s a lovely passage from Page after Page by Heather Sellers, that also beautifully addresses how to feel okay not being so busy.

“Are you swamped?” My colleague Nat likes to ask me.
I always force myself to say no. No, I’m Not Busy, I’m Not Swamped. Why would I get Swamped? That is not my life.

For me, its too passive, too fake, too braggy to be always saying how busy I am. “I wish I had two more weeks before the semester starts, ” my boss says every summer in late August. I feel like we’re feeling really insecure and unimportant when we talk like this. “I’m so important. I have been entrusted with so much work that there aren’t enough hours in the day for me. Look at me! So much work!”

Get real, I want to say to my “busy” friends. Be accurate and tell the truth. You do have two weeks before school starts. You do have time . Get a grip. Time is not all that surprising. If you can’t do a whole lot more stuff, it’s okay to just know that, and to stop orienting yourself in kinky ways to time.

Notice time.
Notice your passion.
Follow where these two intersect.

I am used to people saying to me they want to “write” (edit-insert your passion here) if only they had time. I always look up to the sky, and check in with the gods when I hear this. “We all get the same amount of time, right? “Yup,” say the gods. “You mortals all get the same allotment. It’s the single fair thing in life.” “Thanks, “ I say. “Just checking.”

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“Is it even possible to implement GTD across the Company?” That was the question that was plaguing me and Ali.  Even if we get tools for everyone and teach them all the basics, it’s still very likely that most employees will stick to their old ways. Change is hard from within an organization.  In spite of our efforts it is possible and maybe even likely that our people won’t crank widgets as we expect them to.

Considering these facts the question “should we then go ahead and invest so much time and energy into the training?” is one to consider seriously.  On the other hand if we don’t pursue a company wide GTD implementation what are our alternatives?  Not to teach GTD and accept the current standard of performance & accountability hardly seemed like a viable choice so we decided that we might as well give it our best shot and keep our expectations low.

Here’s what we did:

First we got  everybody their GTD Gear (covered in earlier posts of Rolling out GTD @ Vakil Housing series).  Then we kick started the Training.  The key to our methodology  has been the regularity and persistence with which we’ve gone about “the Vakil Housing Weekly GTD Training Meet”.  This is  the secret-sauce we found for implementing GTD at our office.

Logistics:
Day: We had set upon a Day for our weekly meeting, say every Friday
Time: 9:00 Am. We wanted to get started first thing every morning.
Duration: 1 hr. Many times it would stretch to an Hour and a Half.
We’ve been dong this for almost two years so to date we have conducted more than 100 hours of Weekly GTD Training at our office.

The General structure of the meeting is:
- Recap of what was learned last week.
- Take Any David Allen Podcast Interview, Article or Audio session from GTD Connect.
- Watch, Listen to or Read out loud the material while I would simultaneously draw a mind map of what is being read on the whiteboard, while explaining further what David covered.
- Pausing the presentation occasionally and going over any heavy concept that David touched upon.
- Once the interview/podcast is over, we would run through the mind map recapping what was covered. Typically I’d share my personal implementation examples, with my “aha” moments during the presentation                                                                                                                                                                                                                                                                                                                -Asking if anybody had “aha” moments of their own to share.
- Possibly give everybody an exercise to work upon and get back with feedback next week.

The topics that we covered:
- Obviously, the first course was an intro to GTD. We covered the concept that we are most effective when we are relaxed, but that we can’t be relaxed when we have a million other things pulling and pushing us. In this session we played the David Allen Video on the home page of the David Allen Company.

- In the second session we distributed the various tools (covered in earlier posts) and assisted everybody in setting those up.

- We did sessions where we told everybody to grab whatever papers are lying at their desks or in their drawers and get them all to the conference room where we proceeded to do a live joint processing session with the actual stuff that they have to deal with.

- We had a session on clearing emails from people’s inboxes. The session included sitting with one volunteer and taking 30 minutes or so to clear his email inbox while others watched to see how it was done.

- We had sessions on the Three Fold Nature of Work and the Limiting Criteria, for which we used the relevant articles on the website.

- We once did a GTD-Quiz. Where we made teams to whom I asked questions on the podcast that was just played and we distributed sleek leather bound little pocket calendar diaries as prizes.

- After we felt our employees had truly ingrained the core concepts we did individual sessions on the Natural Planning Model and Horizons of Focus.

- In addition to the very specific GTD sessions we had many other sessions that were just general, just as many of David Allen’s interviews are. We just listen to them and we each pick out the nuggets that mean the most to us.

If you are a senior Manager within your organization and you’ve strictly implemented GTD for yourself but are having difficulty convincing others to adopt it, I would highly recommend trying out the weekly meeting the way we’ve done it as explained above. Keep your expectations low. Having your whole organization/department implement GTD is a big change and as every experienced manager knows most change only happens in small doses.

After more than 100 hours of GTD Training are we all following GTD 100% today? No, we’re not. But we’re certainly more GTD-compliant than before.  We are still working on it too. That alone made the whole process worth it. Persistence always pays. Remember, A big shot was once a little shot, who kept shooting.

This is the fourth post in our series of Rolling Out GTD at Vakil Housing. Earlier posts have been:
First Post: How we Successfully Implemented GTD across our Company thereby Increasing Productivity & Making Work Fun.
Second Post: Cool GTD Gear to motivate all in your Organization to Collect & have a mind like water.
Third Post: The remaining GTD Tools I used to build my Corporate army of GTD Champions.

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Even if I had everyone in my organization trained in GTD I couldn’t picture people at my office implementing it. Mainly because they didn’t have the tools ready and handy in front of them to actually collect and crank their personal widgets. So before I began the training process I went on a several months search to find the perfect set of tools to distribute to all the Senior Management of Vakil Housing.

What tools did everybody need?
Intray/In Basket: We needed An intray/in basket for collection. This was pretty simple to get.

A Personal Collection Pocket Collection tool:We designed a pretty neat one for ourselves. More details here.

Filing Cabinet: I was quite particular that the Filing Cabinet we purchase for everybody would be swivel distance away. We used the Mercury filing cabinet with regular Hanging Folders.

A Calendar or Diary:  Some used their mobile phones to store appointments but for most we got them a regular 2007 or 2008 Diary.

List-Management Tool: Finally we needed a system/tool for everybody to manage their Project & Action Lists. This is where I got stuck.

The List Management Tool we needed had to fit the following criteria:
- It had to be portable. Since most of the attendees would be from our Engineering Division or Marketing, they are required to go out of office for work. Hence a Desktop based system (such as Outlook) or Web Based system (such as Remember The Milk) would not work.

- Cost-effective. Yes, it had to be cheap. We were rolling this out throughout the organization. So that knocked out most Digital systems such as Blackberrys, Palms and Windows Based PDAs. (However, subsequently we did hand over Blackberry devices to certain Senior staff members).

- Flexible enough to add/remove Categories: Unlike a Digital System (Blackberrys, Outlook etc.) there’s no really neat & tidy way to adjust categories/sections/contexts in paper based systems. Most notebooks with dividers like so many of these don’t have tabs. If they do, like this one, they are fixed. So, the problem is that if for a particular Context Say @Calls you may not have too many entries, but you are stuck with the 50 or 100 pages that are below that particular Divider because you can’t adjust it.

Finally once again after months of hunting, one of our own employees presented me what seemed like the perfect GTD Tool for us. The Solo 5 subject Notebook:

What made this perfect is:
It’s quite portable, Not as big as a Box File

The Dividers are removable! This is such a boon because if you run out of space in one section, you can replace the divider in another place of the notebook and start another section. Or if you know you won’t make too much use of a particular section, you can adjust it so that there are not too many pages beneath it.

They’re very well microperforated, so the pages tear out quite neatly.

The 5 Dividers Cover most of the Categories required by GTD:

We can add additional sections/categories for additional lists with the help of these 3M Post-it Flags

After discovering this Brilliant GTD Tool, we bought one for all those undergoing GTD Training at our office and we could finally begin our GTD training sessions. How did we go about the training so that almost all Senior Managers at Vakil Housing understand Project & Next Action thoroughly as well as Bring their Inboxes to zero almost everyday?  Stay Tuned for the next post in this Series.

This is the third post in our series of Rolling Out GTD at Vakil Housing.
Earlier posts have been:
First Post: How we Successfully Implemented GTD across our Company thereby Increasing Productivity & Making Work Fun.

Second Post:A Cool GTD Gear to Motivate Everyone in your Organization to Collect & Have a Mind Like Water.

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One of our challenges in implementing GTD across our organization was to change our people’s habit of keeping stuff in their heads and get them to start actually using an external tool for collection. As you might imagine, if there were leaks in “Collect” process we simply couldn’t go ahead with the other stages of Gaining Control. Of course change always happens slowly. So we continuously stressed the benefits of collecting in an external system at our Weekly GTD Training meetings and I would occasionally send motivational reminder emails, like the one below:

Hi everybody,

A reminder to all to collect 100%. Currently as I’m sitting at my
desk, I see John on the phone, Ram on the phone and & Steve
having a discussion with Omer, but NOBODY’s
collecting. Even if you feel, “oh C’mon, have we got to collect this too,
but this is nothing important”, please do so. Only if we over-collect, for the
sake of collecting only, shall it become a habit. Once it becomes a
habit then we’ll start collecting the really useful stuff.

Take care everybody & All the best,
Arif

I admit I was going through quite an over-enthusiastic GTD Phase and was highly motivated to have a team around me that was GTD ready. But I was confident that it was a change for the better that would appreciated by all once we get there.
Well, of all the measures we have taken to fire up everybody to collect, the one that was most appreciated was when we designed a personalized pocket-note-taking pad for ourselves. After all David Allen does say that one of the best way to charge yourself to implement GTD is to get some cool gear. If you really have to collect always, you’ve got to have the tools around you to do so. I had experimented with several note-taking pads, including the David Allen Official Note pad that comes with his Note-taker Wallet, but none of them seemed just right. For some either the size was too small, or it was not too easy to tear off a page once you had completed jotting down what you needed to, none of them had a cool snazzy design.
Our criteria of a good note-taker wallet was:

1. It had to look good. So good that it mad a style statement. The user’s gotta feel like keeping it with him always and whipping it out when it came time to collect something.

2. The size had to be small enough to carry in your pocket, yet large enough to fit a mind map in there if you needed to.

3. One should be able to rip the paper out really easily once he’s captured something. Most of the note-pads I had seen were either spiral bound or micro-perforated. I’ve experienced that the spiral bound notepads, don’t tear off really easily when there are too few pages left in the pad. And the micro-perforated ones need you to hold the upper section of the notepad in one hand so that you can left the bottom portion of the page and tear it off.

4. The pages should not be ruled. So if anybody wants to draw something e.g. a route-map, mind map or an engineering drawing (we are a Construction Company), it would be really simple to do so

So after very intensive R&D we arrived at our first prototype. Ta-da:

The Design is something that everyone appreciated, even Leslie Boyer Harradine (Official David Allen Trainer) complemented us on it when she was down here.

Well there you have it. We first thought we’d put these notepads up for sale to the GTD community, but then since that was not really priority, we said, let’s just have it for in-house use. Anyway, Feel free to copy any of these to make your own personalized Capture Tool. Would love to hear your thoughts on the above. And if you do implement these, please do post what sort of reactions you have from the people using them. I eventually see this being like a trademark, that all Vakil Housing employees carry this particular brand and style of notepad with them.

This is the Second Installment in the series of Posts for Rolling out GTD at Vakil Housing. You can see, the first post in the series here.

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Have you ever had the feeling of being lost & left wondering “Why am I doing what I’m doing?”, “Why am I in this Job?”, “What does all this mean?”, “Who am I, and what is my purpose?”.  In spite of all the achievements there is a feeling of emptiness.  This feeling usually comes when our actions are not aligned with our Life’s purpose.

Using the Horizons of Focus model, GTD helped me align my day to day actions to my life’s purpose, and in this post I’d like to talk about how you can do the same.

What is GTD at 50,000 ft?

The Horizons of Focus Model is basically the agreements that one has with his or herself at different Horizons. Each Horizon represents a different time-level & impact.  It’s a tool to know what your work is so that your priorities are clear. Take a look at Michael Dolan’s post for a more detailed description on the Horizons of Focus.

In David’s book 50,000 ft is defined as “This is the ‘big picture’ view. Why does your company exist? Why do you exist? The primary purpose for anything provides the core definition of what its ‘word’ really is. It is the ultimate job description.”

In other words, your agreements at 50,000 ft. are the description of your life’s purpose.

How to Find Your Life’s Purpose?

Sometimes I wish we were born with an instruction manual outlining our purpose, life would be so much easier, but then again life wouldn’t be so interesting if we had all the answers!  I like to define Life’s purpose in a two-fold manner. The first is one’s Inner Purpose, and the second is one’s Outer-Purpose.

[Read more →]

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